My Fees



50 mins
 Individual therapy and Initial Consultations
£130 (Self-Paying)

£180 (Private Insurance — there is an increased charge for paperwork for insurance payments when the therapist prepares and submits paperwork directly to the insurance company)

90 mins

Intensive Therapy for PTSD or Complex Trauma (Prolonged Exposure (PE) Therapy and Narrative Exposure Therapy (NET)) £220 


*10 sessions 90-minutes long of Prolonged Exposure Therapy are normally scheduled 1-3x/week for 10-12 weeks, at which point clients may transition to individual psychotherapy, if needed.



  1. Contact your insurance company to determine whether your policy covers you for psychotherapy and how many sessions will be covered. If it does, ask them whether you need a referral from your psychiatrist/consultant or GP and, if not, request a claim number/authorisation code from them.
  2. Once your insurance company confirms coverage please provide us with your policy number and authorisation code/claim number which we will need in order to schedule your session.
  3. We will then liaise with your insurance company to obtain coverage for appointments, send invoices, and track payments.Currently, we accept insurance payments from the following:
  • Aetna International
  • Aviva
  • Allianz
  • Healix

We are glad to provide paid invoices for clients to submit to their insurance companies who allow self-referral, such as:

  • Cigna Global
  • Bupa International

For these insurance companies, payment must be made directly to the therapist before the therapy session. 

Payment is due at the time of your appointment unless paying through Aetna International, Aviva, Healix, or Allianz Insurance Providers, or in advance for Skype sessions, and may be paid by cash, bank transfer, or through the Pingit app to 07464798730 (which will come up as Box Tree Clinic). Alternatively, payment may be made by credit card or Paypal by clicking the ‘pay now’ button online just after booking your appointment or in your confirmation email. *Save 3% if not using Paypal/credit card. 

Payments may be made at each session or for the month in advance. 

To pay by bank transfer please use the following account details:

Box Tree Clinic







You can book an appointment online using the book appointment button or email us to book an appointment manually. Weekly appointments for individuals generally last for 50 minutes or for 90 minutes for treatment of PTSD or Complex Trauma, but depending on a client’s needs, and particularly for personality issues and complex trauma it may be beneficial to meet more intensively.


The initial consultation is about exploring your needs and how I may be able to help you in a relaxed, open and confidential way. Feel free to raise any issues or questions concerning you. I will ask you some questions, but the session is not a test and rather will be more of an informal conversation.

It is a way for you to get to know me and for me to get a sense of understanding of how we can work together to achieve your goals. If you decide to go forward with therapy together, we can discuss progressing with weekly 50-minute therapy or intensive PTSD/Complex trauma therapy of 90-minutes each session.


Sometimes clients will come to me who have issues that are more within another therapist’s area of expertise. If this is the case, I will offer to refer them to another therapist.

Therapist London Aviva



9:00 AM – 9:00 PM

9:00 AM – 4:00 PM

If this is a crisis or emergency call 999 or speak to the Samaritans by calling: 116 123.



Weekly therapy attendance is very important to progress. A slot is booked in advance for the meeting. I appreciate as much notice of cancellation as possible. Any missed sessions or cancellations will be charged at the full fee unless at least 48 hours notice is provided in advance. The waiting room is closed evenings and weekends, so you are be asked to meet your therapist at the exact appointment time for out-of-hours appointments.

I have a set of terms and conditions (including a cancellation policy) which will be shared with you before or during your first session.

Note: I do not give extensive advice or do therapy over text or by email. If you need to talk between appointments please feel free to schedule an additional appointment during the week.

Comfort Shields Therapy